HDFC Bank — cashback not received

Have bought my iphone11 with hdfc bank credit card on 4th january 2020 from unicorn info solution aundh pune. As per offer by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) but i haven’t received my cashback until now, it is more than 120 days. I have asked in unicorn info solutions, they said to check with bank.
Iam not able to open tt from the below url as there is no option of cash back to select.
https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/Custo...

Hope this issue gets resolved and cashback will be credited as soon as possible.
Was this information helpful?
No (0)
Yes (0)
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 10, 2020
HDFC Bank Customer Care's response
Dear Customer,

Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue, your Account No. & registered contact details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance
May 15, 2020
Updated by Sameerkhan2010
HBL=[protected]'
here is the TT. Kindly help to expedite the request
May 30, 2020
Updated by Sameerkhan2010
Pathetic service, sent multiple email but no one has responded in past 15 days.
Kindly see if you can help here to respond on email or arrange call back
May 30, 2020
Updated by Sameerkhan2010
HBL=[protected]' 0 this is TT
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32756
    Pending
    0
    Resolved
    18408
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information