[Resolved]  HDFC Bank — cashback not received

I have bought my iphonexr with hdfc bank debit card on 25/10/2019 in mgf mall, imagine store, gurgaon. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in imagine store they said to check with bank again again. Hope this issue gets resolved and cashback will be credited as soon as possible. I contact hdfc customer care as well but to no avail.