[Resolved] HDFC Bank — Cashback not received

naveen simani

May 20, 2020

Address: Belgavi Karnataka

Purchased lg washing machine for 38990 inr at reliance digital using my hdfc card on 31 oct 2019..
Offer was 10% discount using hdfc debit card.
Transaction ref number was[protected]. It was stated to be recently within 90 days but i dont see that in my account..
Kindly clarify about this..
It has been more than 180 days..

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Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 20, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance