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HDFC Bank — Cashback not received

I purchased an iphone -11 on 26 june order id SLE017EC1298172 with emi of 6 months it has been over 120 days i didn’t receive 6000 cashback which was offered to me .my account no is [protected]
And emi is :8218898 .can you please check and reply!
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    +91 22 6160 6161
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    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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