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HDFC Bank — Cashback not received

I have bought my iphone SE 2 with hdfc bank paper finance on 13/10/2020 in Reliance Trends, Rangoli mall, West Bengal. As mentioned by hdfc bank (To receive cashback of 3000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in shop they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
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Reliance Digital
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Loan Id-8889149
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