[Resolved] HDFC Bank — cashback not received for buying iphone11 from hdfc credit card

[Resolved] HDFC Bank — cashback not received for buying iphone11 from hdfc credit card

A AAnkitRaj Sep 30, 2020

This is to inform that on february 2, 2020 i bought an iphone11 from iphone store. I was assured of rs. 6000 cashback but i haven't received any. It was to be coming within 120 days. Now it has been more than that. This is not the type of service expected from such highly reputed private banks. We as a customer hold high expectations from the company. Kindly look into the matter and process the cashback as soon as possible. Was this information helpful? No (0) Yes (0)
Aug 13, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Oct 01, 2020 HDFC Bank Customer Care's response Dear Customer, We are fully sensitized to the comments expressed with regard to your credit card and same has been taken up for an appropriate review. We request you to write to us at https://cutt.ly/cf3AujO for further assistance in this regard. -Nadia HDFC Bank Customer Assistance
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Comments

AAnkitRaj

Oct 3, 2020

I have given the feedback on the above mentioned link, but there is no response in it. Kindly look into it. It is understandable that you guys might be lacking with employees but please don't neglect the work load and responsibilities.

AAnkitRaj

Oct 3, 2020