[Resolved] HDFC Bank — cashback not received from hdfc (pos tanishq)

Harsimran Ahuja

from Jammu, Jammu and Kashmir

Mar 3, 2018

Address: 144022

As per the offer details (5% cashback on transactions of 35k and above, max cashback 4k), i and my cousin made 2 separate transactions at tanishq, both amounting to more than 80k each from different hdfc cards. Dated 22nd sept 2017.

I have not received the cashback till now.

I called the customer care and but they have no idea about this offer.

This is totally unexpectable behavior and i am thinking of closing my hdfc credit card.

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Apr 5, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 05, 2018

HDFC Bank Customer Care's response Dear Customer,

Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

Anay,
HDFC CUstomer Service Assistance.

Apr 06, 2018

Updated by Harsimran Ahuja THE COMPLAINT STANDS UNRESOLVED.

The registered contact number is [protected]

"Mention this Ref No. TTU[protected]" - where is the Ref No. ??