Submit a Complaint
Banks
HDFC Bank

HDFC Bank — cashback not received macbook pro

I had purchased a apple macbook pro pro from the official apple store and done a transaction of rs 1, 19, 000 on feb 29th, 2020.

I was eligible for a cashback of rs 7000 to rs 8, 000 as mentioned in the transaction slip and also confirmed by the apple retailers.

It has been over 120 days and i have not received a single money as cashback from the hdfc bank account.

Please check and inform me why i haven't received any cashback on my credit card.

Transaction message is attached int mail itself.

I have also tried contacting hdfc by email but they have not replied yet.

Regards,

Arpit rawat

[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
HDFC Bank customer support has been notified about the posted complaint.
 
3 Comments

Related HDFC Bank reviews

[Resolved]HDFC Bank Bank Overall - Problem with the Banking operation in Branch Code – 2821[Resolved]HDFC Bank Credit Card Division - Debited money from my account without my consent12[Resolved]HDFC Bank SAVING ACCOUNT - DELAY IN OPENING[Resolved]HDFC Bank - Non issue of zero balance & No dues certificate1[Resolved]HDFC Bank - About my original Insurance papers
View all 32756 HDFC Bank Reviews

Comments

Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
Reply
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
Reply
arpitrawat2286's [Complaint's author] reply, Jul 1, 2020
The reference number is hidden in the above mentioned comment
I have sent a mail to you guys on Jul 11th and today also on [protected]@hdfc.com
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32756
    Pending
    0
    Resolved
    18408
    View all 32756 HDFC Bank reviews & complaints
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information