HDFC Bank — cashback not received macbook pro

Hi,

I had purchased a apple macbook pro pro from the official apple store and done a transaction of rs 1, 19, 000 on feb 29th, 2020.

I was eligible for a cashback of rs 7000 to rs 8, 000 as mentioned in the transaction slip and also confirmed by the apple retailers.

It has been over 120 days and i have not received a single money as cashback from the hdfc bank account.

Please check and inform me why i haven't received any cashback on my credit card.

Bank details are as follows:

Account holder: arpit rawat

Regards,

Arpit rawat
Email [protected]@gmail.com