[Resolved] HDFC Bank — cashback not received on my purchase of apple iphone 11

Kabir Bawa

Jun 5, 2020

Address: House No G-10/Ward No 12/Tehsil Colony

I bought my iphone 11 on[protected], and i was told that i will receive cashback of 6000 rs in my account after 120 days and it has been 5 months till now i haven't received any cashback and there is no response from hdfc customer care. I still have the billing slip with all the details with me.
Please help.

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Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Jun 5, 2020

Verified Support

Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance