[Resolved] HDFC Bank — cashback not received on purchasing one plus phone through amazon

[Resolved] HDFC Bank — cashback not received on purchasing one plus phone through amazon

S Sumit S. Thakur Sep 18, 2020

Hi team, I have done shopping on Amazon India website for One Plus 7. I have made payment through my hdfc debit card and I was availing offer for 5 percent cashback for same transaction. But, till now I have not received my cashback amount. Can you please look into this. I tried to contact Amazon but they are saying this offer was from hdfc bank I need to contact hdfc bank. So can you guys please assist me. My previous complaint no - Ref No. TW[protected] Offer details - Get 5% cashback on a minimum purchase of Rs 2000 with HDFC Bank Debit Cards. Checkout with this item only to avail the offer. Note - I have been informed that I will get cashback after 90 days but now its around year still I am not able to find the cash back amount under debit card redemption section. +1 photos Was this information helpful? No (0) Yes (0)
Aug 13, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Sep 18, 2020 Updated by Sumit S. Thakur Offer details screenshot Sep 18, 2020 Updated by Sumit S. Thakur Mail communication with hdfc bank Verified Support Sep 19, 2020 HDFC Bank Customer Care's response Dear Customer, We regret any inconvenience you may have faced. Request you to write us using the URL https://bit.ly/32H3krk with your account number, Complete offer details, date & amount of transaction, and the reference id TT[protected]. A bank representative shall contact you as soon as we receive this information. We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum. -Nadia HDFC Bank Customer Assistance
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