[Resolved]  HDFC Bank — cashback of 6000 not issued

Address: Delhi

I bought an iphone at an iworld store in malviya nagar delhi and as per the offer i payed using my hdfc debit card in full on 2nd december 2019. I was promised 6000 cashback on the total amount of 69900 i payed for the iphone which was to be credited within 120 days of the the last day of the month that is 31sr december 2019 it's been time i should have received within the stipulated timeline but i haven't received the money in my account the card i used was a rupay debit card. I have attached the receipt along with the complaint please see to that issue which is causing me extremely inconvenient and totally unexpected out of hdfc bank. Please see to it immediately and keep the service standards expected out of the bank.
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Aug 8, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 30, 2020
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the offer details with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
 
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