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HDFC Bank — Cashback on iphone 11

I have brought 2 iphone 11s on my debit card. One on 5 jan and one on 11 jan. Since then it has been more than 120 days
And i haven't received a cashback on them.
Hdfc bank promised a cashback of 6000/- on each of them.
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    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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