[Resolved]  HDFC Bank — cashback on iphone not received

I had purchased iphone xr on jan18 2020. Its has been more than 120 days and cashback of 5000 inr has not been credited to my credit card.

The phone was purchased at global access bangalore and they said to reach out to the bank regarding this issue

I tried calling the bank but seems they are not taking complaints.

When it comes to loan emi they deduct it before time but when it comes to cashback, they seem to forget it.

I am extremely disappointed with the service
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Aug 10, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 22, 2020
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the details of offer. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Nadia
HDFC Bank Customer Assistance
 
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