[Resolved]  HDFC Bank — cc limit dropped in ac [protected]

Address: Raigad, Maharashtra

Respected sir / madam,

We are having cc limit in your new panvel branch. We associate with hdfc bank more than 10 years & we maintain our account very carefully we understand the our account image & our name you are never getting outward cheque return in our account. We always believe in faithfull relation with our bankers & customers, but we also same thing expect from your side.
We are already mail you a letter & clearly mention regarding our cc limit & give request for deduct 10 lac immediately out of 15 lac & balance amt. Deduct 1 lac every month several time we spoken with
Our rm mr. Udit singh after all this yesterday morning we receive your sms regarding our cc limit was zero.
Respected sir/madam you are charging much higher rate of interest which was mention in our previous letter. But, it is not a correct way of business. If you don’t need good customers we are ready to close our all 15 accounts including our parent account for the name of lawas lube specialities a/c no - [protected]. We are also hoping & expecting reducing roi as per general market practice.
I hope you will see in this matter seriously, we are already planning for shifting our all accounts.

Thanking you,

Yours truly,

For monisha sales corporation
(A/c no - [protected])

Mona r. Kharol
(Propritor)
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Nov 30, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 27, 2017
HDFC Bank Customer Care's response
Dear Customer,

We note that you have sought clarification with regard to your credit card account. In this regard, we regret to assist you further in the absence of the card details, Having said this, we request you to provide the following details to the below e-mail id to enable us to do the needful. 1.Name as mentioned in the card account, 2.Last four digit of your credit card (xxxx xxxx xxxx 1234), 3.Contact number as updated in the card account and latest contact number. 4.Email address as updated in the card account. You may write to us at: [protected]@hdfcbank.com and we shall assist you.

-Anay
HDFC Bank Customer Assistance
 
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