[Resolved] HDFC Bank — Change mobile number for credit card

sanju1809

from Chennai, Tamil Nadu

May 25, 2017

Address: 603103

I have changed my mobile number to [removed]. My credit card transaction messages are going to my old mobile number. Please update my number for credit card transactions.
Old no: [removed]
New no: [removed]
Please help me with this because i cant go to bank and change the number as it is very far from my place and i do not know much about this city because i am new to the city.

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May 25, 2017

Complaint marked as Resolved

i am getting fake calls and they are asking for my credit card information. fucking website. just remove my complaint as soon as possible

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 26, 2017

HDFC Bank Customer Care's response Dear Customer,

We suggest that you visit our web-site www.hdfcbank.com to download the application form for updating the contact details.The application form is available in our web site under the following path:

Forms Center > Credit Cards > Change of address, Mobile Number & e-mail Id.

Kindly complete the same and forward the application form to our mailing address to review your request.

Our mailing address is :

HDFC Bank Cards Division
PO BOX # 8654
Thiruvanmiyur P.O.
Chennai 600 041

Alternatively the same may be dropped in any of the drop boxes placed at our branch-ATMs for your convenience.

-Bejoy
HDFC Bank Customer Assistance

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Comments

ShivbaTheMaratha

from Pune, Maharashtra

Aug 20, 2017

This is useless service. I have dropped almost more than 50 forms in Magarpatta branch pune to change my mobile number. But this is absolutely fish service.
Absolute rubbish HDFC brand and service. Even the phone banking does not connect all the time.
I have lost all my faith.
DO NOT DO ANY BUSINESS WITH HDFC.. WASTE OF YOUR TIME.

Thanks,
Amit