[Resolved] HDFC Bank — change the car

Furqan Malik

from Dehra Dun, Uttarakhand

Oct 15, 2017

Address: Meerut, Uttar Pradesh

Website: Hdfc zip drive

Sir i applied for car loan through netbanking, (Zip drive car loan)
I filled the required details while applying the loan, i. E car details, car dealer address from whom i want to purchase car.
After submitting the online form immediately i received the message from hdfc that my car loan of rs 625391/- has been disbursed to samudra vehicles pvt ltd, meerut, & e-delivery voucher no. Is [protected]

I want to change my car (Make & model) i. E i want to purchase other car.
So request you to please cancel my car loan.

My loan number is. [protected]
[protected].
Furqan malik

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Nov 18, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2017

HDFC Bank Customer Care's response Dear Customer,

Please mail us at [protected]@hdfcbank.com from your registered e-mail ID along with below details for further assistance: Loan Application Number Complete Name of applicant on whose name Loan is disbursed Date of birth (as provided in Loan Application form) Correspondence address with Pin code ( as provided in Loan Application form) Loan amount EMI amount Mode of payment (Electronic Clearing Service / post dated cheques / Standing Instructions) Incase post dated cheques(Cheques numbers for last 3 Equated Monthly Installments ) debited from your bank account Account number from which the Equated Monthly Installment is collected Bank Name from which the EMI is collected Date on which the EMI is collected Vehicle Number(incase of Vehicle loan) PAN Number Contact Number.

-Bejoy
HDFC Bank Customer Assistance