[Resolved]  HDFC Bank — Charged AMB balance on a deactivated account

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: www.hdfcbank.com

Hi,
My name is Gaurav Bharti. I joined a company Tech Mahindra in the year 2016 and that company opened my salary account in HDFC bank but didn't gave any basic terms and conditions of salary account. I left that job after few month because of health reason. At that time my account balance was zero because the account is not active not a single salary credit every time the salary is bounce back when i mail to HDFC mailing team replied your Salary account is deactivated and contact to branch for further help then i left the job then after 6 month today i saw that Rs.1393 is negative being charged on my account as AMB deduction. and receive a message for 690 is deducted in future It happens on a deactivated account . then i.e.after 3 months It is showing negative balance of more than 1, 300. I am totally shocked and worrying about the same.

According to new RBI guidelines banks are not supposed to penalise for dormant accounts
This is really unethical and against RBI Guidelines As per the guidelines from RBI, "No Scheduled commercial bank can levy charges and make customer's balance go in negative". Please go through the link below (Last statement in Annex)
https://rbi.org.in/Scripts/NotificationUser.aspx?Id=9343&Mode=0
I would be planning to take legal action on it if not being resolved
So tell me how can I close this a/c without paying the fine...

My Account Number is [protected]
My Contact Number [protected]

Mr. Prime Minister to aap kaise india ko digital banayege in pvt bank k saath pahele aap kahte hai ki account open kro then phir ham ye penalty de ...Plz Modi Ji Aur RBI kuch to Action Le App..
@HDFC_Bank @PMOIndia @RBI
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Jun 17, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 17, 2017
HDFC Bank Customer Care's response
We are working on your concerns vide ref no:[protected] and will get back to you in 5 working days. -Anay
 
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