[Resolved]  HDFC Bank — Charged annual fee on cancelled card

Address: 560093

I went to the bank and cancelled the card. They accepted and gave new free card. After 6 months i was charged annual fee on on my cancelled card. When spoken with phone banking customer they told they will refund in 1 week. Again after a Week i need to call phone banking. Process repeating from one month. I have not see such a worst bank in my life. Never hold any hdfc cards is the moral story.
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Jun 12, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
May 11, 2017
Updated by Mahesh Kadapa
When i called phone banking and told them i will put a police complaint, the customer care says please put the police complaint. This explains their behavior.
Verified Support
May 12, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
 
1 Comment

Comments

If you ask me to give rating for HDFC bank, It will be ...negative 5 stars...Yes It's right, HDFC is about for negative marking for its very very very very... poor services...

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