[Resolved]  HDFC Bank — charges deducted from bank account for stopped auto payment

Hi, i have tata policy, with auto payment from hdfc bank account on 04-sep-2020 but i have turned auto payment off before 5 days, but on 4th sep request hit for payment as there was no enough balance then on 11th they have charged me 590/- rs, i have talked to customer care but got no solutions, i have paid tata installment too, please provide me refund of 590/rs
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Sep 28, 2020
Complaint marked as Resolved 
I got refund, Thanks
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 17, 2020
HDFC Bank Customer Care's response
Dear Customer,

Thanks for connecting with us. Please click on https://bit.ly/2Lzhyn3 and elaborate on your query / concern along with your account number and transaction details. Please mention reference number TT[protected] along with the requested details for us to review and promptly respond to you via e-mail.

-Nadia
HDFC Bank Customer Assistance
Sep 22, 2020
Updated by sandy296
I have submitted the query, not got any reference number yet
Sep 24, 2020
Updated by sandy296
Hello, is there any update? HDFC is doing Fraud I have turned off auto payment, but still deducted money from my account
Sep 28, 2020
Updated by sandy296
Hi following is my reference no of complaint submitted to bank[protected]
i have tata policy, with auto payment from hdfc bank account on 04-sep-2020 but i have turned auto payment off before 5 days, but on 4th sep request hit for payment as there was no enough balance then on 11th they have charged me 590/- rs, i have talked to customer care but got no solutions, i have paid tata installment too, please provide me refund of 590/rs

Please solve my issue
 
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