[Resolved] HDFC Bank — Charges without any information

Snigdha Saha

from Delhi, Delhi

May 2, 2017

Address: 122002

I had deposited some amount in my account at the HDFC Cyberhub branch last week and it was my first transaction this month. The employee out there did not inform me that I will be charged if I exceed the limit of deposits per day. We are supposed to know only after you guys inform us. How can you guys be so irresponsible? Atleast you should have informed your customer once, I would not have deposited.

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Jun 3, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 03, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account details, transaction details, charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance