HDFC Bank — Charging extra tax

Address: kalkaji

Hi,
Myself Abirami Palani
Amount of Rs 11.60 has put on hold from my account without any reason. When did it will be cleared? i want to close this account
already the bank charged approx 4000rs from my account, i have complained that too in bank Kalkaji branch please return my money back asap
no response from bank side
I have contacted the nearby branch still my issue is not resolved
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