[Resolved] HDFC Bank — Cheating

Sunilpandey

from Mumbai, Maharashtra

Jun 2, 2017

Address: 400010

Website: Hdfc ltd

Hey, i would like to register complaint against one of your employee, her name is nazreen antalia, lower parel branch, hdfc ltd. I feel like being cheated by her, as i told her to reduce my home loan emi instead she reduced my tenure period. I was very clear with her to reduce the emi and she agreed for the same. While making the part payment of my loan amount she has reduced the tenure period rather than emi. I have lost my trust on your good bank just because of this incident, i would like to request you to take strict action against her, so that such incident is not repeated with any of the other customers.
I feel that she has done this cheating to act smart and it's not an error.

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Jul 6, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 03, 2017

HDFC Bank Customer Care's response Dear Customer,

We would like to share with you that HDFC Bank, under an arrangement, sources home loans for HDFC Ltd. The loans are then sanctioned and disbursed by HDFC Ltd. You are henceforth requested to write to [protected]@hdfc.com for resolution of your query/complaint.

-Bejoy
HDFC Bank Customer Assistance

Verified Support

Jun 05, 2017

HDFC Bank Customer Care's response Dear Sunil,

Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

Regards,
Team HDFC Home Loans