[Resolved]  HDFC Bank — cheating in the credit card statement [protected]

Address: 143001

Dear sir,
In my 15/09/2017 bill for the credit card i am debited withrs.4143.00 being the debit because of the usage of priority pass on 01/06/2017.
On contacting your customer care i was informed that if we use priority pass in india we will be levied with the charge of 1755.00 per person.
It was not at all informed by any one, rather your executive in amritsar mr. Naveet whose mobile no is [protected] had informed me at the time of giving this card that 6 (Six) accesses to the lounge is allowed with in one year.
Also at the time of the use i was not at all asked by the executive at igi that i will be cheated after three months by the credit card company hdfc.
You have to reverse these charges and get the same done as early as possible or i am left with no other option of seeking the legal help and all the expenses will be borne by the credit card company.
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Oct 20, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2017
HDFC Bank Customer Care's response
Dear Customer,

Request you to write to [protected]@hdfcbank.com along with your complete issue, card details and registered contact details. Please mention Ref ID-TTU[protected] in the subject line for me to track your mail & assist you better.

-Bejoy
HDFC Bank Customer Assistance
 
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