[Resolved] HDFC Bank — cheque amount not debited my account but not received by second party

sbirth14

from Mumbai, Maharashtra

Nov 22, 2017

Address: Jhansi, Uttar Pradesh, 284204

Website: leads.hdfcbank.com/applications/webforms/apply/HDFC_Bank_Escalation/index.aspx

Cheque amount of 2.05 lks got debited my account but not received by second party.
Knowingly or unknowingly bank staff has transferred this amount to some other account but not transferred to correct receiver.
It is going to be a month now for incident.

Moreover upon reporting the incident to branch. Bank manger and staff behaving rudely and not supportive.

Cheque dropped at mauranipur (U. P) hdfc branch (Branch code 003002).

Will be highly thankful for any help.

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Dec 25, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 24, 2017

HDFC Bank Customer Care's response Dear Customer,

We are working on your concerns vide ref no:[protected] and will get back to you within 3 working days.

-Manoj
HDFC Bank Customer Assistance

Verified Support

Nov 24, 2017

HDFC Bank Customer Care's response Dear Customer,

Please write to [protected]@hdfcbank.com with the Account number, date and amount of the cheque and the complete address of the branch that you have coordinated with.

-Manoj
HDFC Bank Customer Assistance