[Resolved]  HDFC Bank — children's policy

Address: Bangalore, Karnataka, 560070
Website: www.hdfclife.com

I had taken a children's policy with policy number = 15513939. The policy was issued to me by mr. Maanas (Tel :- [protected]).
The premium payment started from october 2012 and the premium payment frequency is annually. When i had taken the policy, i had requested your agent to issue the policy for a duration of 10 years i. E., the first premium payment would be in october-2012 and the last premium payment would be in october-2021. And, that the policy would mature in october-2022. But, when i checked the policy recently, i found that the last premium payment would be october-2022 and the policy would mature in october-2023.
Also, he had stated to me that when the policy matures in october-2022 and in case i am alive on the policy maturity date, then i would get inr 6.5 lakhs at the time of maturity.
Request you to clarify, as there seems to be a discrepancy between what was stated/promised to me and what has been issued to me.
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Oct 2, 2017
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
Verified Support
Sep 01, 2017
HDFC Life Customer Care's response
Hi, please write your issue to us at [protected]@hdfclife.com from your registered Email Id for us to have a look into it. Do share the interaction Id here, incase, the email is sent by you.
 
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