[Resolved] HDFC Bank — Client harassment

vishalbhargava73

from Mumbai, Maharashtra

Jun 17, 2017

Address: Mumbai City, Maharashtra, 400059

Website: netbanking.hdfcbank.com

This is with reference to our current bank account under name of smartway energy networking pvt. Ltd. With hdfc's andheri west branch. Over months; the bank does not respond to customer requests leading to business losses.in this case; despite repeated reminders and follow up calls; the bank simply refuses to acknowledge client needs and despite written commitments; continually harrases the client. We requested activation of netbanking weeks ago and for some reason or the other; bank refuses to comply and respond to our requests.

Was this information helpful?

No (0)

Yes (0)

Jul 29, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 18, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue, branch details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance