Complaint against
HDFC Bank
Mumbai
1. When an account is closed, no transaction could be permitted by any bank in that account.
2. I close my account with HDFC Bank long back but they sent a message telling, transactions could be made this account. Why?
3 A very strange, illegal and dangerous notification by HDFC Bank.
4. Their sent message sends as follows.
Your Customer ID has been enabled for HDFC Bank NetBanking. You can login with your Customer ID and IPIN (password) and conduct wide range of transactions conveniently.
5. This message was sent on 17th September 2023 and again on 5th February 2024.
6 when we asked them about such illogical and illegal message, we got a totally irresponsible reply, as follows.
05, 2024 with Subject line: Your strange email.
We observe that the account number ending with XXXXXX11698 is closed.
We constantly strive to understand your needs and serve you better. Hence, we endeavor to keep you informed of our updated range of products and services. If you do not wish to be contacted about our products & services, please fill up the form below.
7. We repeatedly asked to them to stop sending such type of nonsensical reply, trying to make us foo. But again they sent the same repeated reply. How deficient and negligent this bank is. If closed account is permitted for transactions, who will be responsible for all these fraudulent transactions, as and when done by unauthorised and scam masters.
RK Agrawal
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