[Resolved]  HDFC Bank — close my account

Address: Hyderabad, Andhra Pradesh

My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of march i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. After that i never logged in to my account through net banking and i do not have a debit card (Lost in 2 years back and i never requested for a new one). I logged into my account for some reason on 1st september 2014 and i see that i have rs -7745.08 in my account. I request you to please take action against this bank.. Thay have no right what so ever to do whatever they want without informing the customer
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Oct 24, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 23, 2017
HDFC Bank Customer Care's response
Hi,

I'll do my best to help you. Please write to [protected]@hdfcbank.com with your Account No.or Customer ID, & contact details. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help me track your e-mail.

Bejoy
HDFC Bank Customer Assistance
 
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I have to change my mobile number please update

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