[Resolved]  HDFC Bank — closure of car loan account 37056373

Address: Ludhiana, Punjab, 141013

Your feroz gandhi ludhiana branch has committed to
(I) charge rate of interest (Roi) at 11.25% p. A. But on disbursement it was advised that it is sanctioned at 11.41 p. A. And branch has committed to reimbursed the difference. But till date difference in roi is not reimbursed.
(Ii) branch has committed that we can close the account after 18 installments without prepayment penalty as the loan was sanctioned under promo code. We are following the branch and processing center from last three months but no body is granting us permission to close the account without prepayment penalty. Till date we have repaid the 21st installment.