[Resolved] HDFC Bank — Closure of CC

Preedy Chester

from Mumbai, Maharashtra

May 11, 2017

Address: Mumbai City, Maharashtra, 400077

I have PLATINUM edge credit card ending with account number: [protected]

On 17-09-16 I had couriered a letter to Chennai office and requested HDFC Bank to proceed with closure of mentioned credit card. The total balance due at that time was INR 1506.74 and was paid through Net banking on[protected] with Reference Number – 3020A1.

Even after this I'm receiving payment reminders every month. I have already made bank aware about this via mails and calls still I'm getting payment reminder mails. And now bank is including my name in defaulters list???

Kindly contact on mail ID: [protected]@yahoo.com

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Jun 17, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 15, 2017

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

-Anay
HDFC Bank Customer Assistance