[Resolved]  HDFC Bank — closure of my account

Address: Bangalore, Karnataka

I had a salary account in hdfc bank. As i had to leave the organization, i submitted my application for closure of my salary account and demat account also. It was told by the bank officials that is and easy procedure and no acknowledgement is required for the same.

It was observed that bank had levied charges on both my accounts for non maintaince of sufficient balance in the account. Though the closure application was already submitted.

Now when i took up the issue with the bank, they are rounding about the bush saying they need acknowledgement for the closure application form. As a goodwill gesture, as they put it as, they say they will waive off the savings bank charges but demat charges will not be waived off.

I don't understand why should a customer pay for something for which he is not at fault.

It has been two months now since i am trying for this but no positive response has been received yet.