[Resolved] HDFC Bank — Collection activities

Gokulnath Manoharan

from Bengaluru, Karnataka

May 23, 2017

Address: 560100

Website: Regarding Credit card

To my relationship manager,

I have spoke to one of your collection agent last two days before for the credit card #[protected]. I have informed him that i have applied for my personal loan and the money yet to receive it. Still i'm waiting for it. By the time i receive i'll settle all your outstanding amount.

Until stop your Collection activities. I have explained to your representative about my current situation. And stop calling me!!! Even though i have seen him in my door step. Stop harassment.

I have checked my credit reports, for the past 3 months it was not reported. Kindly start reporting to the credit bureaus. I have been late for few months, please wave late charges in my total outstanding amount. I will be more happy.

I here by awaiting for the positive for my information as soon as possible.

Thanks,
Gokulnath

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Jun 27, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 25, 2017

HDFC Bank Customer Care's response Dear Customer,
We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

-Anay
HDFC Bank Assistance