[Resolved]  HDFC Bank — collection agent abusing

Address: 560016

This is prasad,
i am using HDFC credit card since last 2 years.last 2 months i didn't pay the amount on time.
i said i will make the by the end of the month.As i said i paid the amount 24-11-17.
but the when the agents called me(21-nov to 22-nov) i
collection agent didnt listen and started abusing me with bad language,
this is the agent no:[protected](21 nov-22 nov).
i even complained the their manger surprisingly he said we dont know who called you.
i said i got the call just min before from the same which i mentioned above.
but he said we dnt know
i said i will rise the complaint.
he said do what ever you want.
i even tried to complain in HDFC credi card collection cell ([protected])section they didnt answering the call.

how can we stop this ###
i have to pay just 1700/- just delayed payments which is actually (gst +interest+tax) thats it i didnt even spent single rupee last two months

i need to track that guy but i dnt know how to do that
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Dec 26, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 25, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete concern, Card No., caller details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
 
1 Comment

Comments

i sent the info and concern which you asked for
i hope this issue wll be over as soon as possible
today also i got the call from the agents using new number.
i said i made the payment on 22-11-17
they didnt listen and strated abusing me .
i shared the contact details and my details in the mail

how can i stop these guys .

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