[Resolved]  HDFC Bank — Complaining about credit card

Address: New Delhi, Delhi

Hi
This is rajeev kumar jha, my credi card no is [protected], on 29th sep got the settlement letter from the bank, i am receiving the call from rajouri garden branch & tel no is [protected] for the payment & regularly i paid all the instalment & last payment sent on 19/6 amount 7903/= i have all the audio recording of the bank, last week i have rcvd he credit card statement date is mentioned 13june & due amount is showing 71, 296/=, & every month when i rcvd the statement i called to rajouri garden branch & they confirmed when your last instalment will pay after that you will get the noc from the bank, but still not rcvd the noc from the bank,
On 24th i called to rajouri garden branch & mr. Nikhil confirmed that he will check & update me after one hours, ater several call to mr. Nikhil but still he is not coming on the phone or not getting update from the bank.

Pls. Do the needful as soon as possible

Thanks & regards
Rajeev
[protected]
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Jul 29, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2017
HDFC Bank Customer Care's response
Dear Customer,

we are looking into your query and will revert back in 3 working days. In the event if you wish have any further details / assistance, please feel free to write to us at [protected]@hdfcbank.com The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance
 
2 Comments

Comments

Dear Sir

I have been trying to settle my amount with HDFC bank but they are not respond at all. Shall I complaint to media about this. Please suggest.
I swiped my today for 2510 amount it got deducted from my account but transaction got canceled. Transaction Id-TS002073 store- lakshmi narayani medical stores place - safilguda.

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