HDFC Bank — complaint about deduction of one assist mfee from credit card

Jongte

from Bengaluru, Karnataka

Aug 17, 2017

Address: Bangalore, Karnataka, 560084

Hi,
I am a hdfc bank credit card holder. The bank has auto debited rs 1299 from my credit card number ending with 360886XXXX4492 without my authorization on date:16/08/2017.

I don't want this membership, so cancel the membership and refund the same. Please take the necessary action asap otherwise i will have to take action against this illegal fee charged without intimation.

Registered mobile : [protected]

Regards,

Jongte

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Comments

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Aug 17, 2017

Dear Customer,

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2257519 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)