[Resolved]  HDFC Bank — Complaint about misleading for transferring home loan from other bank

Address: Ahmedabad, Gujarat, 380052

I was told by hdfc representative that without incurring any cost my home loan can be switched from icici to hdfc bank. From current high rate of interest to 8.5%. However before sanction letter processing fee cheque was demanded, as a formality and commitment of getting it re-reimbursed in first installment.
After sanction letter they have deducted money, many more papers were asked, and after 3-4 months cheque was prepared now they are asking me to pay mortgage charges, and for that i will have to go to mumbai where property is located, (Which was not told in the beginning). It is causing me trouble, difficulty, inconvenience, and costing me high. And all because of mis-leading/wrong communication. I would have changed roi by paying minimal fee to icici and could have got reduced rate of interest (8.5%) 3-4 months before