[Resolved]  HDFC Bank — Complaint against HDFC credit card

Address: Chandigarh, Punjab, 160047
Website: www.HdfcBank.com

This is to inform you about the harassment my family has faced from HDFC bank. I Alisha Dhawan d/o Poonam Dhawan both had a fixed deposit in HDFC since Jan 2014 and had a credit card along with it. On on 22nd April HDFC personal banker Abhishek Chauhan forced us to upgrade our credit card whereas my mother shared the fact that we need to break the FDR so even have to close the credit card as required, he claimed that closure of credit card will not be required on 8th May 2017 we both went to HDFC Kharar branch to break the fixed deposit and get the money back as I was in need of money to pay my international tuition fees. We got to know that we have to pay our credit card dues before getting FDR money.
Since 8th May 2017, my mother have been making payments for all the emails that HDFC is asking just to get the fixed deposit close at any cost but in response we are just getting another request from there end with a simple email it will take next 7 days and a new reference number.
We are mentally harassed and exploited as my fees has been taken from my relative and we promised the person to return in 10-15 days. Now we are getting harassed by family even.
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Jul 6, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 05, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete issue, along with card details, branch details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
 
3 Comments

Comments

As I was informed to call on pff toll free number but they arn't receiving my call as i had called on that number more than 1000 time.
Please help to get my own money as soon as possible..Iam annoyed with the system and please try to come up with new solution.
Statement
I have forgot my credit card pin number so please provide me my new pin number on my registered mobile number.

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