[Resolved]  HDFC Bank — complaint against mr. kiran

Address: Bangalore, Karnataka, 560062

I am a Customer of HDFC Bank, and Bearing a Loan of a car, I want to Complaint a guy whose name is "Kiran" I Received a Call from HDFC bank from +[protected], He was so unprofessional and rude, the way of talking was like I was talking to an uneducated person from a bank on which i used to trust. I agree that there has a been a delay of loan emi by one month for which i am paying regularly from past 2.5 years. But this is not the way to harass a customer even after me giving a commitment of the payment date. HDFC Bank should train your employees first, I request you to Pull Up that Call Recording from Records and Listen that Properly. Otherwise I am Gonna Escalate this Issue to Consumer Court.
Was this information helpful?
No (0)
Yes (0)
Mar 26, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 21, 2018
HDFC Bank Customer Care's response
Dear Customer,

I request you to share contact details on which the call was received to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32756
    Pending
    0
    Resolved
    18408
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information