HDFC Bank — Complaint against my relationship manager - VISHAL

NidhiTiwari

Oct 28, 2020

Address: Noida

I have been facing this issue with my relationship manager from HDFC - VISHAL. He is highly unprofessional and unresponsive to the calls.

Whenever I try to call him, his number is always busy or not reachable. Had this been the case of covid times, I would have understood but now its been a year and I am literally fed up with him.

My previous RM was genuinely helpful and solution oriented and look at this guy, doesn't really care what his clients' expect out of him.

I tried calling him for one week straight, with no luck. He never called back. In fact I receive text messages stating that my RM tried calling me but I never received any call from him.

Such a disgusting guy!

I am highly disappointed with him and just because of him I don't mind switching my account to any other bank.

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HDFC Bank customer support has been notified about the posted complaint.

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Comments

niraliy patel

Jul 15, 2021

i called my relationship manager but always avoiding my calls and never call back. and dont give response about my query.her name is tanvi tina-[protected]. i think she is not intrsted in her own job ..as she did not know how to behave with customers and may be no one want to open bank account in hdfc bank after this type of service. i also wanted to change my bank account and open it in some good bank where i can get good relationship manager

Sabu Dulari

Aug 30, 2021

CRM contact number

Sabu Dulari's reply, Aug 30, 2021

Loan related issues

sagarsahay04

Dec 6, 2022

I am calling my relationship manager (Parthasarathy Masilamani,[protected] but he is not calling me back or replying to my emails. He guided me to opt for a credit card but it's been 2 months now I am not sure where this is lost. I am really unsure what needs to be done as the relationship manager is not responding even after multiple attempts.