[Resolved] HDFC Bank — complaint for hdfc credit card dispute @1299/-

Gopalsingh Chouhan

from Kandla, Gujarat

Aug 25, 2017

Address: Kutch, Gujarat, 370201

I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 5312 without my concern on date:21/08/2017. I am not interested about this service.

There was a call received about hdfc card protection from your executive 10 days ago which cost was rs.1299/-.
I denied for this plan but when i checked my last statement received dated on 21 august 2017, i stared that rs. 1299/- was auto debited from my hdfc card account ending 5312 & converted into emi.
It's my humble request that i don't want this plan, so please cancel this plan and refund my all money.
I hope that you will pay attention towards this matter and oblige me.

name :- gopal singh
Mobile no. :- [protected]
Credit card number ending :- 5312,
Hdfc account no.- [protected],

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Sep 29, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Aug 25, 2017

Updated by Gopalsingh Chouhan I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 5312 without my concern on date:21/08/2017. I am not interested about this service.

There was a call received about HDFC card protection from your executive 10 days ago which cost was RS.1299/-.
I denied for this plan but when I checked my last statement received dated on 21 August 2017, I stared that RS. 1299/- was auto debited from my HDFC card account ending 5312 & converted into EMI.
It's my humble request that I don't want this plan, so please cancel this plan and refund my all money.
I hope that you will pay attention towards this matter and oblige me.

Name :- Gopal Singh

Verified Support

Aug 29, 2017

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed and you may look forward to receive a response to your e-mail in 11 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance