[Resolved]  HDFC Bank — complaint marked as resolved without providing me with the details - id-ttu[protected]

Hdfc bank has marked my complaint as resolved without providing me the details.

I had raised a complaint (Complaint id-ttu[protected] request few weeks back and now i can see that it has been marked as resolved :- (

Can you please provide me with the details or actions which you have performed?
How can you mark this as resolved without knowing or informing me or taking any confirmation from me?
I dont have any updates or never had any updates about the complaints, so can you justify on that?

I have still lost my balance in hdfc account and still i dont have updates about the loosing balance