[Resolved] HDFC Bank — complaint regarding account balance

Abusma

Aug 2, 2017

Website: Hdfc bank.

Hello Team,

My customer ID :62379662
Account number : [protected]
Mobile number : [protected], [protected]

Can i tell you one thing, why you are having that 24/7 customer services it is not at all connecting to the help desk then i dont no why you are using.

I have complaint so i tried to call customer care it is not at all connecting.. and one more thing i resetted the password after that i try to login again it is showing your pwd is wrong..three times i resetted my pwd still it is showing wrong pwds.

I have deposited money in my hdfc account 14500, i have withdrawn only 10000 rs now my balance is 3973. I want to know where the balance 527 rs...

No one is picking the call from your customer care department. If the issue is not solved then i will escalate the issue to RBI queries dept..

Thanks,
Syed Abuthahir

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Sep 11, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 04, 2017

HDFC Bank Customer Care's response Dear Customer,

We have received your email vide[protected] and our bank official has already responded to you on August 04, 2017 on 12:18 PM . Pls check your email inbox and revert to our email in case of any pending issue.

-Anay
HDFC Bank Customer Assistance