[Resolved]  HDFC Bank — Complaint regarding regular deduction of hidden charges from salary account.

Address: 500032
Website: www.hdfcbank.com

This is to inform to the concerned authorities that every month from my salary account, hidden charges are being deducted without my knowledge from my salary account of HDFC bank, gachibowli branch. The account was opened in february 2013 when I was working with Capgemini Hyderabad.
In month of february 275 rs was deducted and again on 13th april 805 rs has been deducted as some depository charges.
I am fed up of complaining to the customer care portal of hdfc bank again and again and I never received any valuable and truthful reason from their side. Morever they are also not responding to my repeated requests.
Even I issued a warning stating that if these kind o[censored]nknown charges will be deducted from my salary account, I will be closing my account in HDFC. But even after that I never received any feedback.
Under these circumstances I would request the concerned authorities of the consumer forum to look into this matter at the earliest and take necessary steps.

Please note the complaint ID which was raised with HDFC by me:
HBL=[protected]

Regards,
Suvasmit Aich
ph: [protected]
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May 27, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 24, 2017
HDFC Bank Customer Care's response
Dear Customer,

We are looking into the issue and will respond to you with e-mail reference number[protected] within 2 working days.

-Bejoy
HDFC Bank Customer Assistance
 
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