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HDFC Bank — Complaint regarding the Adhoc statement

Ad hoc statment charge ₹118 deducted from my account
Without information dated on 02/07/2020.

My Account number is [protected] and Cust ID is 75940092.

I have visited the bank for the EMI moratorium and requested for the statement to give complaint regarding the moratorium not being applicable even when i opted for it. So the person provided me the Email statement without informing the charges or anything.

I want the amount to be refunded.
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