[Resolved] HDFC Bank — complaint regarding transaction dated 04th may 2020

khannalaxmi

May 8, 2020

Address: Ranjit Avenue, Amritsar

Hdfc bank — mctf atw transaction 1000 rs. Deducted

Sir, 1000 rs. Deducted as (Mctf atw mentioned in transaction statement) from my account no. *38079 from ranjit avenue branch, amritsar ifsc code hdfc0001407 on 04/05/2020.
I called to customer care for many times, but did not get any response.

Kindly let me know why the above amount is deducted from my account?

Now 1000 rs. Have been deducted from my account as mctf atw transaction.in my statement no reference no. Is showing for this transaction.

My account had 10401.29 rs. But now my savings account is in 8706.59 rs, which are not short of mab.

Sir pls revert asap.

Was this information helpful?

No (0)

Yes (0)

Aug 11, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 09, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the transaction details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance