[Resolved] HDFC Bank — complaint towards refund of amount rs 5000/- account: in[protected]

Tarun Bankde

from Indore, Madhya Pradesh

Sep 25, 2017

Website: www.hdfcbank.com/htdocs/PayZapp/index.html

Hi,

Account: in[protected]
...
I have made payment to my idfc bank a/c through payzapp and payment got failed but amount got deducted from my balance

Kindly check and refund the balance to my wallet asap

Enclose payment status

Regards
Tarun bankde
[protected]

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Account: in[protected]

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Dec 4, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Sep 25, 2017

Updated by Tarun Bankde Hi,

...

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Account: in[protected]
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Dear team

I have added rs 4000 in my payzapp wallet on 20/09/217 at 7:38pm but transection got failed but amount got deducted from bank and i also got the balance deduction mail from my bank

Kindly check and refund the amount asap

Regards
Tarun bankde
[protected]

Verified Support

Sep 27, 2017

HDFC Bank Customer Care's response Dear Customer,

That sounds concerning. For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

Bejoy
HDFC Bank Customer Assistance