HDFC Bank — Complaints against non receipt surrender payment

Address: 600100

Due to my financial condition, i decided to surrender my hdfc policy and submitted the policy on 02-apr-2016 . During surreder time, hdfc representatives are confirm that i will get the money with in 07 working days but till now am not got my money. I tried to contact customer care executive and write main to customer care officer and visited to nearest branch but i could not get any response.

Actually i paid rs 1.08 but they are providing me only 62, 000.00, i asked explanation but they are telling many stories and policy scheme like that only but am not aware during policy taken .

Pls consider my complaints and take action against hdfc standard life insurance company