HDFC Bank — Credit card amount deduction

Without my knowledge ₹1800 has been debited from my credit card for one assist, please deactivate and refund my amount as soon as possible.
Name: pratheepa roseline
Credit card: x2436
Relationship id :8363571
Email id: [protected]@gmail.com
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HDFC Bank customer support has been notified about the posted complaint.
 
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Dear Pratheepa,
We regret the inconvenience caused to you. Rest assured, we have forwarded your details to the relevant team and they shall assist you with full refund on urgent basis. Your patience in the meantime is highly appreciated - Nitesh, Team OneAssist

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