[Resolved]  HDFC Bank — credit card amount deduction issue

Hi sir, this is pavan kumar pathyapu holding the credit card no.[protected] and mobile no is [protected]. My complaint is that some amount from my card is deducted for hegic-crdt shld & fl cvr (878.00), emi processing fee-smartemi ln#[protected].00) including gst (18.00) total amount is rs.996 got deducted from my account. I did not opt for any of the above mentioned policy or emi facility. I have called the customer care executive and spoke to them regarding this issue, they said only policy amount will be refunded to my account. But i request you to refund total amount rs.996 to my account as soon as possible, because i need to pay my credit card bill on sep 1st. Please for god sake don't deduct any amount from my account with my approval. This will make me feel very low about the bank services provided by you.. If this continues i will discontinue my credit card operating services for sure.